Frequently Asked Questions
Straight answers about scope, pricing, lead times, and outcomes.
- How quickly can we launch a PR program?
- Discovery typically takes 1–2 weeks. A minimal viable media program can launch in 3–4 weeks with a press office foundation and a prioritized pitch list.
- What does your pricing include?
- Pricing covers strategy, writing/editing, media mapping, outreach, reporting, and project management. Out-of-pocket costs (e.g., wire distribution, event fees) are billed at cost with approval.
- How do you measure success?
- We track quality coverage, message pull-through, spokesperson quotability, and share of voice. We avoid vanity impressions without context.
- Do you guarantee placements?
- We never guarantee earned media. We improve likelihood with credible stories, relevant sources, and disciplined outreach. Paid opportunities are disclosed when recommended.
- Can you work with our legal team?
- Yes. We align with legal and compliance early, define approval paths, and maintain versioned copy with audit trails to prevent bottlenecks.
- What if we face a crisis?
- We prepare issue trees, holding statements, and escalation protocols in advance. In an active incident, we establish a single source of truth, time-box updates, and coordinate with counsel.
- Do you offer media training?
- Yes. We run scenario-based sessions with recorded practice, message rehearsal, and feedback loops that improve quotability and confidence.
- How do you handle embargoes?
- We confirm interest before sharing embargoed materials, track commitments, and provide labeled, time-stamped assets to avoid confusion.